Tel No. +92 333 9124511

Signature IT & Communications

Signature IT & Communications Services SMC-PVT Limited is operated in Pakistan, situated in the Peshawar, Khyber Pukhtunkhwa. We comprehend your business concerns, our company CEO is UK returned Pakistani, we are engage in telephone and Internet contact, call center operations, information technologies and management, telecommunications, sales, customer service and marketing efforts. In regards with TEAMWORK we have the best squad ready to work the way clients want. Our team is consist of 100% highly trained agents which can do both inbound and outbound., 90% of our agents are experienced agents and most of them have been working in Call Center Business for more than 2 years. They are experienced both in B2B and B2C accounts, specialized in pulling out customer information (CREDIT CARD NUMBER, CUSTOMER INFORMATION, and BUSINESS INFORMATION and Etc.). They are highly trained in customer service accounts (TECHNICAL SUPPORT, BILLING AND COLLECTION, also CUSTOMER ASSISTANCE AND INBOUND UP SELLING).

Signature IT & Communication Services offers a comprehensive set of services and solutions for Call Centre Operations which includes both training and offering a host of inbound and outbound calls for UK campaign with high quality considerations. We have extensive experience of executing telesales, tele customer support; telemarketing and offshore recovery services projects coupled with call Centre trainings for various clients in public and private sector of UK, USA and Pakistan.

Our Services

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Dolores quae porro consequatur aliquam, incidunt eius magni provident, doloribus omnis minus ovident, doloribus omnis minus temporibus perferendis nesciunt..

24/7 Call Center Support

Signature ITCS forms a sound and better customer relationship with the customers. Nowadays client expects to stretch out to your business in best communication channel; voice being preferred the most.

Service Dispatch & Technical Support

Signature ITCS has reputation of delivering live dispatch and technical support system. We deal with the customer in every aspect easily and technically. We have a diverse range of Service for technical support

Live Operators

Signature ITCS has a bunch of high quality and trained agents ready for response anytime. If you desire to have a live chat regarding any kind of support you can use our nonstop call operating service.

SMS Branding Service

Signature ITCS has effective and wide range of solutions and we contact our customer by our SMS service. Our SMS service can give the information regarding the company with company name not with unknown number.

IT Solutions

Signature ITCS has a department of IT and serve the customers with our call operators regarding the IT problems. We have productive staff and have a modern technology deal customer politely.

Toll Free Call Service

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Dolores quae porro consequatur aliquam, incidunt

Our Organization

Signature ITCS offer our clients with well-mannered, practiced, familiar agents with crystal clear voice quality, customized answering with your personalized greeting and 24/7 nationwide telephone answering service.

We enable our clients to meet their sales objectives by offering them quality services .Our program offerings include the following:

  • Acquisition and Sales Program
  • Back Office Processing
  • Inbound Services and Sales
  • Outbound Sales
  • Data Entry
  • Transcription
  • Research
  • Order Taking and Fulfillment
  • Lead Generation
  • Product Information Requests
  • Subscription Renewals
  • Analysis
About Images

Why Signature IT & Communications?

About Us

Signature IT & Communications Services SMC-PVT Limited is operated in Pakistan, situated in the Peshawar, Khyber Pukhtunkhwa. We comprehend your business concerns, our company CEO is UK returned Pakistani, we are engage in telephone and Internet contact, call center operations, information technologies and management, telecommunications, sales, customer service and marketing efforts. In regards with TEAMWORK we have the best squad ready to work the way clients want. Our team is consist of 100% highly trained agents which can do both inbound and outbound.

Why Choose Us?

  • Run time check & balance
  • Invest more time towards Quality tasks Transaction Monitoring
  • Run time Quality Control
  • Run time Feedback
  • Improve processes and save money.
  • Free your resources and focus on your strategy.
  • Increase your capabilities
  • Decrease answering and talk time reduce communication cost
  • Decrease integration of back-end systems.
  • Automated IVR and Call Management
  • Intelligent Call Routing
  • Quality Check Module
  • Rapid and Rationale Response
  • Leverage Customer/Caller Profile
  • IT Support available 24/7
  • Interaction History is Automatically Recorded and available for reference
  • Quality Check appliance on every call
  • Coaching by Mentors.